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The fourth is to make service delivery transparent through institutionalisation of community police partnership (such as establishment of police station outreach centres). Punjab will be the first state in India to implement community policing at a large scale in an institutionalised manner. This has become possible because the political leadership has had the lead. Around 400 centres would provide counselling services to solve disputes linked to domestic violence, dowry and other crimes against women. These would also have facility for lodging complaints against police personnel, news of punjab alongside transparent disposal of those complaints.

Run in partnership with representatives of the community, the centres would offer copies of FIR, untraced reports, no-objection certificates for arms licences, permission for functions, tenant verification, servant registration, etc.

The idea behind every one of these reforms is always to restore the denied "personhood" across board to citizens, and reinforce the need for what Hannah Arendt (1986) termed as "the right to have rights".

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